Please feel free to contact me with any questions you may have before you order.
Due to the extensive time & care that I put into curating each individual gift box & tote, all orders that have been shipped are 100% NON-REFUNDABLE.
However, if an item arrives damaged or broken, please contact me within 7 days of receiving the gift. Please ensure you include a proof of photo of the damaged gift and I will be happy to arrange a replacement.
For Marketplace orders, I only offer refunds on unopened products in their original packaging in 100% new condition. Returns are the responsibility of my customer.
I offer Canada wide courier service to the recipient of your gift Monday - Friday.
Order by 3pm for next day delivery to Squamish, Metro Vancouver area, & Whistler.
Delivery to the remainder of Canada is as follows. As many of my customers reside in different time zones, these delivery estimates do not include the day that you have placed the order.
Remainder of BC - 2 to 3 days business days.
Remainder of Canada - 5 to 7 business days.
Squamish - FREE Monday - Friday. I do take evening delivery requests Monday to Friday in Squamish when my availability permits.
Next day delivery to Metro Vancouver area & Whistler AND for "open gift boxes" to Metro Vancouver area & Whistler- $20
Within BC in "closed gift boxes" - $15
Remainder of Canada in "closed gift box" - $20
* Please note that these shipping rates are per gift. However, on check out you will see reduced rates per gift if they are being couriered to the same address.
If you are looking to ship to different addresses, please check out each gift separately to ensure they are sent to the correct address with the correct personal message. OR contact me to easily help you arrange.
Lindsay @ pure gift boxes